Reinvent marketing - transforming performance

At various points in time it is essential to revitalize the marketing department and look towards what could be possible. In essense this is a process of reinvention where there should be no sacred cows.
How can we make a step change in what we do today? What products and services do we currently offer our customers? Have we got the correct mix of channels in place to sell and serve our customers profitably?
With these questions in mind, it is essential that modern marketers explore the potential information technology and marketing systems have to offer.
The end result is a plan to reinvent what marketing is and what marketing does.