About SmartFocus The customer has the control, but you have the power to influence

  • GBSmartFocus UK

    SmartFocus UK Ltd
    The Relay Building, 2nd Floor,
    114 Whitechapel High Street,
    London, E1 7PT,
    UK

    General: +44 (0)20 7554 4500
    Support: +44 (0)20 7554 4546

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  • ESSmartFocus España

    SmartFocus España
    Paseo de Gracia, 11,
    Escalera A 1º. 2º,
    Barcelona 08007,
    España

    General: +34 933 437 146
    Support: +34 933 446 800

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  • FRSmartFocus France

    SmartFocus France
    34-36 Avenue de Friedland,
    75008 Paris,
    France

    General: +33 (0)1 41 27 27 17
    Support: +33 (0)1 41 27 27 26

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  • DESmartFocus Germany

    SmartFocus Germany GmbH
    Radlkoferstr. 2,
    81373 München,
    Deutschland

    General: +49 89 7411 85 120
    Support: +49 40 3060 32 00

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  • USSmartFocus USA - Bellevue

    SmartFocus Inc
    Sunset Corporate Campus,
    BLDG 1,
    13810 SE Eastgate Way,
    Suite 550,
    Bellevue, WA 98005
    USA

    General: +1 (425) 460 7776
    Support: +1 (425) 698 2157

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  • USSmartFocus USA - Buffalo

    SmartFocus Inc
    University Corporate Centre,
    100 Corporate Pkwy,
    Suite 106,
    Amherst,
    NY 14226,
    USA

    General: +1 (716) 253 6520
    Support: +1 (425) 698 2157

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  • USSmartFocus USA - Charlotte

    SmartFocus Inc
    Packard Place
    222 South Church Street,
    Suite #326M,
    Charlotte, NC 28202,
    USA

    General: +1 (980) 819 0336
    Support: +1 (425) 698 2157

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  • BRSmartFocus Brazil

    SmartFocus Brasil
    and Latin America
    Rua Cleide,
    60 São Paulo/SP - 04616-010
    Brasil

    General: +55 11 5041 3179

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  • CLSmartFocus Chile

    Avenida Providencia 229,
    Región Metropolitana,
    Chile

    General: +56 2 2720 0000

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  • MXSmartFocus Mexico

    Miguel Laurent 15bis
    Colonia Del Valle,
    Delegación Benito Juárez,
    Ciudad de México,
    C.P.03100

    General: +52 55 4160 7900

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  • HKSmartFocus Hong Kong

    SmartFocus Hong Kong
    703 Tai Tung Building,
    8 Fleming Road,
    Wanchai,
    Hong Kong

    General: +(852) 2681 9000
    Support: +(852) 2681 9010

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  • GBSmartFocus UK

    SmartFocus UK Ltd
    The Relay Building, 2nd Floor,
    114 Whitechapel High Street,
    London, E1 7PT,
    UK

    General: +44 (0)20 7554 4500
    Support: +44 (0)20 7554 4546

    View on map

Marketers spend billions on attracting customers, yet more than 70% of first time interactions with a brand are also the last.

At SmartFocus, we understand that every customer is on a unique journey. Motivations to try, buy or stay local change depending on the individual making the choice.

Trusted by over 2,500 customers, the SmartFocus Message Cloud delivers 60 billion personalized interactions and 7 million email campaigns annually.

The Message Cloud encompasses everything marketers desire from their digital strategies – enabling them to own every customer moment, with a decisioning engine that creates contextualized messages triggered by customer behavior, not by the marketer's best guess. It allows businesses to eradicate conversion kerbing obstacles, through personalization, marketing intelligence, social insights, email, and mobile push notifications across any device – all on one powerful platform. SmartFocus empowers businesses to influence their valuable customer journeys, connecting and engaging with customers at every treasured touchpoint.

At SmartFocus, we created The Message Cloud to redefine context-driven marketing and put an end to marketers asking the common questions:

'Why aren’t our campaigns engaging our customer base?'

'Why is our revenue decreasing when marketing efforts have doubled?'

'Mobile commerce is becoming the norm, how can we keep up?'

It’s not your customer’s job to remember you, but it is your obligation and responsibility to ensure they don’t forget you. The Message Cloud will bring customers into contact with your brand, whatever the device, whatever the channel… it’s a personalized and unforgettable experience.

Partners, Memberships & Associations

Awards

  • House of Fraser
  • HP Logo
  • Mercedes Benz
  • Speedo Logo
  • Levi Strauss & Co
  • Waterstones
  • Eventim
  • Rossignol