eBook Forrester Q2 2016 Wave - Cross-Channel Campaign Management
Recognized as a Strong Performer in Cross-Channel Campaign Management
Keeping it real-time and immediately personalized across all channels
Delivering contextual customer experiences, in real-time, to the right channel, at the right time is now more important than ever.
In their Wave report The Forrester Wave™: Cross-Channel Campaign Management, Q2 2016, Forrester Research, Inc, named The Message Cloud as a Strong Performer in the cross-channel campaign management providers’ market and received the highest scores possible for:
- Out-of-the box integration
- Cross-channel identity resolution
- Real-time analytics
- Content management
- User experience
- Distributed marketing
This is following on from recently also being named a Strong Performer in The Forrester Wave™: Real-Time Interaction Management, Q3 2015 report.
Download your complimentary Forrester CCCM Wave report to find out what Forrester Research, Inc says about CCCM and SmartFocus.