Services, Training & Support

The help you need to achieve your goals

We're committed to helping you get the most out of your data and our technology. Our onboarding specialists will get you on board quickly and smoothly. When you need assistance in achieving your goals, our Professional Delivery, Training Academy, Managed Services and Technical Support teams are always here to help. From digital marketing training to multilingual technical support, SmartFocus have the skills you need to get ahead.

Meeting your most challenging requirements - every time

You know that meeting the needs of your customers across a multitude of channels is a complex problem. We’re experts in making our customers successful because we understand your industry, your data, and the key performance indicators that drive your business. With SmartFocus Professional Delivery, we’ll meet your most challenging requirements quickly and at an affordable price.

Customer success

Expert training to fire up your digital campaign delivery

Our Training Academy gives you digital marketing training from our in-house experts. We’ll share our knowledge and give you the skills you need to energize your digital campaign delivery. You’ll soon feel the benefit of our marketing insights. With the SmartFocus Training Academy, going back to school isn’t just profitable; it’s fun. 

Training

Skilled specialists to guide you on your journey

Every SmartFocus customer benefits from the knowledge and skills of a team of specialists. From your project delivery consultant to technical support, and analytics experts, we’ll help you make the most out of your data. We’ll become your personal marketing gurus, ready and waiting to help when and where we can. 

Skilled specialists

Put your digital marketing campaigns in our trusted hands

Not only can we work with your team, we can BE your team. If you want to outsource all of your digital campaign delivery to us, from database management to dashboard delivery, our managed services team are ready to step up and show you how liberating it can be.

Marketing campaign

Technical support your way

Online? On the phone? Maybe in French? How about German? Or Spanish? Our multilingual technical support goes above and beyond the norm, providing web-based knowledge systems and unlimited telephone and email support. If your digital campaign delivery is mission critical then we also have a premium offering, which will make you feel like we’re right there with you.

technical support