Email, apps, websites, and social pages that react to each individual in real-time
Who we are and what we want changes minute by minute. So a blanket approach to marketing won't engage your customer.
The Message Cloud not only takes into account your customer’s behavior and preferences, it also considers their context – their location and device; the weather and time of day. So you can ensure your marketing messages are unique and relevant to every single moment.
Create omnichannel customer journeys
Deliver a seamless experience that’s personalized to each customer.
- Serve up highly relevant recommendations and offers based on your customer’s behavior, favorite content, and their current context
- Analyze and learn from your customer's interests; adapt as their behavior evolves over time to build loyal customer relationships
- Recognize and engage your digital customers when they visit your physical location
Stop abandonment in its tracks
Immediately identify customers who’ve visited your website or store but abandoned mid-purchase – and encourage them back.
- Automatically trigger abandonment emails to customers who’ve left your digital or physical store without purchasing
- Speed up your customer's time-to-purchase with relevant messages and promotions in real-time
- Turn store browsers into buyers by reacting to a customer's context - like their behavior, location or the weather - in any given moment
Turn first time buyers into second, third and fourth time purchasers
Delight your customer with personalized experiences that have them coming back time and time again.
- Automate welcome campaigns on email, social, in-app, or even in-store, and recommend the right products
- Personalize all your channels based on customer history, contextual and behavioral data
- Use insights to predict which products new customers will want to buy next
Boost conversions by over 60%
Convert anonymous in-store and online visitors into loyal customers with personalized recommendations and offers based on location, weather and past behavior.
- Recommend products based on individual behavior
- Save time and money by automating personalized experiences across email, mobile, social, web, and in-store
- Personalize to the individual, not the demographic